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Our Services

Our service team is always busy experimenting to bring you the simplest solution to complex coffee problems. We are always on our toes to ensure you don't stop serving coffee. Our service centres, strategically distributed across the country, have professionally trained teams to empower you with a seamless coffee serving experience. We resolve any issue within less than 24 hrs.

Training:
How to brew an artisanal cup of coffee? Sound’s daunting? We are happy to share the knowledge of brewing a perfect cup with precision and supremacy preserving the virtue of the bean. Our training curriculum will give you a perspective about coffee and coffee makers that you have never had before. At Kaapi Machines, we understand that a great cup of coffee is the result of the precision and sophistication of the machine as well as the skill, understanding, and creativity of the barista.

Consulting:
Desire to serve coffee in your own café. Have an idea? With immense pride and experience, we will help you develop this idea into a business plan and a fully operational café from sourcing raw materials including a perfect coffee blend to coffee equipment and training the barista to operational efficiency.

Repair & Maintenance:
When your commercial coffee machine needs repair, the team at Kaapi Machines can be trusted to provide fast, efficient service and repairs. In case of a breakdown, our commercial coffee machine repairs team can help either on call or in person to resolve the issue free of cost and within minimum plausible time based on client confirmation.

AMC:
Our technicians have years of experience dealing with coffee machine & commercial coffee machine repairs and other appliances. We recommend a periodic performance check of machines at suggested intervals of 15 days, 30 days and 60 days. Regular maintenance and inspection by our coffee machine repairs team and client can limit breakdowns and considerably reduce cost.

Individual Service Agreements For Extended Warranty Terms:
At the time of purchasing the machine, the client enters into a service agreement called Preventive Maintenance Contract (PMC), which ensures fortnightly or monthly periodic inspections of the equipment based on the agreement. Any malfunctions and breakdowns caused will be repaired free of cost during the agreement time period.

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