Shibani Rajiv (Nerlu Cafe)
We find Kaapi Machines willing and capable partners to our business. They have been excellent problem solvers and enthusiastic collaborators, lending us expertise and advise at every turn.
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Krishnamurthy (Planet of Drinks, Hyderabad)
I was an employee of a company and always wanted to start a coffee shop. In this process, was searching for a reliable resource to help me out on the whole, and it was during this time I was introduced to Kaapi Machines by a friend and I should admit that I have gained a lot of knowledge about the coffee industry on the whole. Their service is great and are a company which respects true human values and would recommend Kaapi any given day.
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Saurabh Gupta (Owner, Hindustan Tea and Coffee)
If I talk about quality, Kaapi Machines stands number one in the market as well as the service team. The team was available whenever I needed them. I look forward to keeping this relationship with the company for many more years.
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Chetan (Manager, Stark Bistro)
Kaapi Machines' prompt service and technical training team are just a phone call away for any help, which I really appreciate.
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Mitesh Diyora (Founder Of Coffee King)
My experience with Kaapi Machines was seamless. They are very professional and efficient in maintaining good relationships with their clients. They have all the solutions for cafes and coffee in India.
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Kamal (Man Made Magic, Hyderabad)
2007 is when I was first learnt about Kaapi machines and the journey thus began, I appreciate their service team and how they keep up to promises and attend to customers promptly. I would've started making bad coffee if not for the support from Kaapi Machines.
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Joanne Vellara (All Saints Bakery, Bangalore)
This is our first cafe cum bakery joint and I did not have much clue about coffee, on contacting Kaapi Machines they really helped me understand the intricacies involved in the world of coffee. The customer service in addition is excellent and would recommend Kaapi Machines.
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Nandini Shrivastava (Toffee Coffee Roasters, Mumbai)
Kaapi Machines has been of great help to us, with regards to the machines and the accessories, it's not just buying and selling of products, it's the complete love and passion we share for coffee that has brought us together.
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Sachin (Esperance Cafe, Bengaluru)
I had zero knowledge about coffee, I then came across Kaapi Machines who helped me understand coffee from ground-up including roasting, tasting, and so on. I am very happy with Kaapi Machines.
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Ruby (Operation Head, Beat House Cafe, Mumbai)
When we were looking for a coffee machine we had various options in the market. We chose Rancilio from Kaapi Machines. They have customer-centric approach and are thorough with the coffee industry. They shared detailed information on the importance of good coffee machine, quality of beans, suppliers, future of coffee business, and comparison of Rancilio over other espresso machines. With Kaapi Machines, we were finally able to make an informed decision to buy the Rancilio Espresso Machine.
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Bhushan (Training & Development Head, McCafe India))
Kaapi Machines offers good help and support. The service team takes the feedback positively and is always there to support us. We hope for the continued support in the future as well.
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Ratings & Reviews
3.9/5
★★★★★★★★★★
Reviewed by 35 Users
- 5★54%
- 4★11%
- 3★6%
- 2★9%
- 1★20%
- User Satisfaction
- Response66%
- Quality 77%
- Delivery 71%
D
David Laurencik
Tiruvannamalai, Tamil Nadu
★★★★★★★★★★
01-March-24
Product Name : Commercial Blender
I'm very satisfied. David
Response
Quality
Delivery
R
Rangswamy
Bengaluru, Karnataka
★★★★★★★★★★
25-March-24
Product Name : Coffee Roasting Machine
no response
V
VINAY KUMAR MITTAL
New Delhi, Delhi
★★★★★★★★★★
15-December-23
Product Name : Commercial Blender
Response
Quality
Delivery
C
Cleyton Dcosta
Dabolim, Goa
★★★★★★★★★★
25-June-23
Product Name : Coffee Making Equipment
Response
Quality
Delivery
A
Avatar Singh
Tanda Urmar, Punjab
★★★★★★★★★★
18-August-21
Product Name : Astoria Coffee Machine
Response
Quality
Delivery
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
B
Benny Taihu
Papua New Guinea
★★★★★★★★★★
15-August-21
Product Name : Coffee Roasting Machine
Response
Quality
Delivery
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
A
Atul Bamniya
Indore, Madhya Pradesh
★★★★★★★★★★
24-January-22
Product Name : Espresso Machine
M
Mrinal Mayank
Gaya, Bihar
★★★★★★★★★★
08-November-21
Product Name : Coffee Machine
Response
Quality
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
C
Chaitanya
Kolkata, West Bengal
★★★★★★★★★★
18-May-21
Product Name : Coffee Machine
their representatives refuse to call and take no intitative even after repeated attempts to connect for a consultation. It seems that they do not value the customer relation much
P
Partha Mukherjee
Kolkata, West Bengal
★★★★★★★★★★
10-March-24
Product Name : Coffee Machine
T
Tabish Ibrahim
Mumbai, Maharashtra
★★★★★★★★★★
20-August-22
Quality
A
Arun Pahwa
Ahmedabad, Gujarat
★★★★★★★★★★
20-January-22
Product Name : Astoria Coffee Machine
Response
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
M
Mechanical
Patna, Bihar
★★★★★★★★★★
22-April-20
Product Name : Usha Coffee Makers
Response
S
Saba
New Delhi, Delhi
★★★★★★★★★★
14-February-24
Product Name : Coffee Roasting Machine
K
Khalid Ali
Unnao, Uttar Pradesh
★★★★★★★★★★
22-November-22
Product Name : Coffee Printing Machine
M
Muskan Siddqui
Udgir, Maharashtra
★★★★★★★★★★
04-June-22
Product Name : Espresso Machine
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
R
Raj Rajani
Pune, Maharashtra
★★★★★★★★★★
15-November-21
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
U
Umesh Yaduvanshi
Deoghar, Jharkhand
★★★★★★★★★★
01-July-21
Product Name : Coffee Machine
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
A
Arif
Palampur, Himachal Pradesh
★★★★★★★★★★
11-May-21
Product Name : Espresso Machine
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.
M
M Satheesh
Chennai, Tamil Nadu
★★★★★★★★★★
18-April-21
Product Name : Coffee Machine
Response from Seller (23-September-22)
Thank you so much for your feedback. We appreciate it.